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Apply with CV & Cover letter to careers@calledelmar.us

OPERATIONS COORDINATOR
Calle Del Mar is seeking a thoughtful, committed, and organized individual to support our LA-based team. This role’s purpose is to serve as a reliable foundation for our small but ambitious company, helping maintain team harmony through calm, proactive, and detail-oriented operations. The ideal candidate is adaptable, collaborative, and efficient, with strong communication skills and a background in operations, administration, or customer service experience. Responsibilities include a range of tasks outlined below.

Responsibilities:
● Manage order fulfillment for both DTC and Wholesale Sales, including order upload, shipping documents and packaging instructions upholding brand standards of quality, efficiency and customer service
● Communicate daily and manage relationship with 3PL warehouse
● Maintain production and sample inventory across all locations including warehouse, factory and studio
● Prepare and coordinate materials for production and sampling including but not limited to yarn, fabrications, packaging supplies and notions
● Track and audit all shipping invoices including warehouse, local messengers and couriers
● Manage all customer service inquiries including exchanges, repairs, questions & returns
● Execute and project manage seasonal product upload to site
● Coordinate flat lay product shots including reference organization, sample tracking and communication with appropriate team members to ensure timely updates to site and product launches
● Weekly website audit and maintenance including copy, image and functionality updates
● Organize scheduling, set up, breakdown, product pulls and assisting client appointments, events and market
● Keep detailed client books to provide luxury level customer experience and satisfaction
● Responsible for company phone, studio walk-ins or visitors and funnel inquiries to appropriate team members
● Post pre-approved social media content and update weekly metrics to support customer acquisition and sales
● Take pride in maintaining a beautiful, tidy and well-organized studio space by keeping stock of all supplies, scheduling cleaners and being proactive about any necessary maintenance
● Maintain press contact details in master database; acquire and file all clippings. Field and coordinate press pulls with approval from manager and tracking of timely product return
● Assist Creative Director with all logistics (big to small) related to e-commerce and editorial photoshoots
● Assist Creative Director in managing schedule, including but not limited to reservations, gifting, errands and research

Requirements:
● Access to Car & valid driver’s license.
● 3+ years of work experience preferably in an operations or logistics role
● Proficient in Google Suite, Microsoft Office
● Tech Savvy
● Highly organized, flexible with excellent attention to detail
● Excels in time and task priority management
● Excellent written communication & email etiquette
● Positive attitude & team player, calm under pressure
● No task too big or too small mentality
● Desire to join and contribute to a small, fun, hardworking team at an ambitious company
Desirables:
● Shopify Experience
● Experienced in Excel
● WMS or 3PL Management Experience
● Luxury Sales Associate Experience
● Adobe Acrobat and Photoshop proficient
Compensation:
DOE
@calledelmar

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